Our service
Frequently asked questions
Quick answers to questions about ordering, delivery, products and becoming a dealer. Can’t find your question? Feel free to get in touch.
Ordering
Can I order from Lesli Living as a private individual?
No, Lesli Living is a wholesaler and supplies specialist retailers only. Looking for a retailer? [LINK TO DEALER LOCATOR]
How do I order as a dealer?
You can order via the dealer web shop, through your account manager or via our sales office at sales@lesli.nl.
Is there a minimum order value?
[MINIMUM ORDER VALUE AND CONDITIONS]
Can I check stock levels?
Yes, the dealer web shop shows current stock and expected delivery dates.
Delivery
What are the delivery times?
We deliver items in stock within [X] working days. Separate delivery dates apply to pre-orders of the new collection.
Do you also deliver to Germany and Belgium?
Yes. [INTERNATIONAL DELIVERY TERMS]
What should I do if goods are damaged on delivery?
Note the damage on the consignment note and report it within 48 hours using our service form, including photos.
Products
What does all-weather mean?
All-weather cushions have a quick-drying filling and water-repellent fabric. They can handle a shower, but we recommend storing them dry during prolonged bad weather.
What is the maximum load capacity?
The maximum load capacity is listed for each product in the catalogue and the web shop.
How do I care for the furniture?
See our care tips by material.
Become a dealer
How do I become a dealer?
Register via Want to sell our products?. Your account manager will then contact you.
Can I see the collection first?
Certainly. You are very welcome in our showroom in Lichtenvoorde.